![]() ![]() Establish a direct connection with the MacBook, excluding hubs or extension USB C cable. ![]() First, disconnect all non-essential USB devices except the one you’re testing.Here are a few steps you can follow to troubleshoot this issue: Maybe its USB C cable is worn out, overheated, or just hogging too much power. It’s totally possible that the issue isn’t with your USB-C port but with the device or peripheral you’ve connected to it. ![]() For more info on that, read this article. ![]() It’s also possible that the Finder preferences have been set up to hide the device you’re trying to connect to. You can click the device for more information, like data speed, manufacturer, and current requirements.
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